Corrections

Report an error

Email us with the page, what is wrong, and where the correct information can be found. Each report is checked against the original source record; if the site was wrong, the page is corrected and the correction is recorded below.

Company records and published complaints figures come from Companies House and the Financial Ombudsman Service; service statements come from providers' own websites. FCA Register information appears only in the live lookup. If an original source is wrong, report it to that source too. Imported records refresh weekly; our website's own extraction or display errors can be corrected separately.

Corrections log

• 8 October 2026 — Provider profiles: Corrected automatic extraction so fee brackets are classified as fees; excluded domestic-payment statements, promotional offers, incomplete worked examples and unrelated privacy or document-processing statements. Kept routes, table headings and timing conditions with quotations.
• 8 October 2026 — Provider comparisons: Added service quotations with source conditions and dates. Missing published complaint counts are shown as missing rather than zero.
• 8 October 2026 — Privacy and data status: Aligned the privacy notice with the treatment of ownership records, lookup caching, calculator submissions and request logs. Changed an unmatched Ombudsman record's label so it does not imply a known complaint volume. An empty FCA search no longer suggests a regulatory-status conclusion.