Co-operative Bank: company and regulatory profile
What to confirm before sending with Co-operative Bank
These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.
- Can your particular account send the currency to the destination bank?
- No source quotation on this topic has been collected for this profile.
- What beneficiary details and bank-routing information are required?
- No source quotation on this topic has been collected for this profile.
- What are the bank's fee, conversion rate and any intermediary or recipient charges?
- Read the provider's statement: fees
- Do online, app, telephone and branch payments have different limits?
- Read the provider's statement: limits
- What cut-off time and working-day schedule apply to this payment?
- Read the provider's statement: how long transfers take
- Which entity provides the payment service, and what protection applies to this product?
- No source quotation on this topic has been collected for this profile.
- Which identity, address and source-of-funds documents will you need for this transfer?
- No source quotation on this topic has been collected for this profile.
Check the firm on the FCA Register · Check the cost of a quote you already have
What Co-operative Bank says about its regulation
Source: www.co-operativebank.co.uk (Co-operative Bank's own website) · Fetched 26 October 2026 · quoted word for word · How we collect this
The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No: 121885). Registered office: 1 Balloon Street, Manchester, M4 4BE. Registered in England and Wales (Company No: 990937).
What Co-operative Bank says about its service
Source: co-operativebank.co.uk (Co-operative Bank's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this
How long transfers take
Source context: International payments
Euro payment to a recipient within the EU/EEA will reach the recipient by the end of the next working day
Source context: International payments
Payments to non-EU/EEA countries may take up to 4 business days
- Business service: confirm that this product applies to your transfer.
Source context: US structured payment
Payments will usually arrive within 4 business days.
From /help-and-support/payments/international-payments/us-structured-payments/
- Business service: confirm that this product applies to your transfer.
Fees
Source context: International payments — Methods of payment
Payments sent outside of the EEA and USA require the use of an agent or correspondent bank to forward money to the recipient's bank. The charge for this can vary depending on the destination, currency and complexity of the transfer.
- Conditions apply in this sentence: check the linked page for the full terms.
There is no charge for SEPA payments.
From /help-and-support/payments/international-payments/sepa/
Source context: Exchange rates — Charges for sending money outside the UK
Charges for sending money outside the UK depend on the different payment methods and agent charges where applicable.
From /help-and-support/payments/international-payments/exchange-rates/
Limits
Source context: US structured payment
There is no limit on the amount you can send, subject to the funds being available in your account.
From /help-and-support/payments/international-payments/us-structured-payments/
- Conditions apply in this sentence: check the linked page for the full terms.
Companies House record
Source: Companies House · Fetched 26 October 2026 · values copied as returned · How we collect this
- Registered name
- THE CO-OPERATIVE BANK P.L.C.
- Company number
- 00990937
- Company status
- active
- Incorporated
- 5 October 1970
- Registered office
- 1 Balloon Street, Manchester, M4 4BE, United Kingdom
- SIC codes
- 64191
- Latest accounts made up to
- 31 December 2025
- Next accounts due
- 30 June 2027
- Accounts overdue (as recorded by Companies House)
- No
Persons with significant control
- The Co-Operative Bank Finance P.L.Cownership of shares 75 to 100 percent; voting rights 75 to 100 percent · notified 11 February 2019
How this company was identified: Company number taken from the regulatory statement on the provider's own website. It was the only stated company whose registered name is the trading name plus a legal-form suffix, or whose statement carries the FCA reference number the provider's homepage gives. Contains public sector information licensed under the Open Government Licence v3.0. Source: Companies House. Names are shown as published on the public register; see our privacy notice.
Ownership, accounts and filings
Source: Companies House · Fetched 26 October 2026 · values copied as filed · How we collect this
Who owns the company
- Owner of the company behind Co-operative BankThe Co-Operative Bank Finance P.L.C · registered in United Kingdomownership of shares 75 to 100 percent; voting rights 75 to 100 percentAs recorded at Companies House
- Which is owned byThe Co-Operative Bank Holdings P.L.C. · registered in United Kingdomownership of shares 75 to 100 percent; voting rights 75 to 100 percentAs recorded at Companies House
- Which is owned byCoventry Building Society · registered in United Kingdomownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directorsAs recorded at Companies House
Corporate owners recorded as persons with significant control, copied as Companies House records them and followed up the chain only while each is a single owner registered there under the same name. Individuals are not shown.
Figures from the latest accounts
The latest accounts, made up to 31 December 2025, were not filed in a machine-readable form, so no figures are copied here. See the filing at Companies House.
Registered charges
29 registered, of which 6 satisfied and 23 not recorded as satisfied. See the charges
A charge is security a company gives a lender, such as a debenture or mortgage.
Previous company names
- CO-OPERATIVE BANK PUBLIC LIMITED COMPANY · 5 October 1970 to 10 January 1993
Filing timeline (30 most recent filings shown)
- 4 June 2026Confirmation statement filed
- 4 May 2026Accounts filed, made up to 2025-12-31
- 13 June 2025Confirmation statement filed
- 11 April 2025Charge registered or updated
- 19 March 2025Accounts filed, made up to 2024-12-31
- 25 February 2025Resolution filed
- 25 February 2025Company incorporated
- 3 September 2024Charge registered or updated
- 19 June 2024Charge registered or updated
- 10 June 2024Confirmation statement filed
- 7 June 2024Registered office address changed
- 28 May 2024Accounts filed, made up to 2023-12-31
- 6 December 2023Resolution filed
- 9 November 2023Company incorporated
- 6 June 2023Confirmation statement filed
- 29 March 2023Accounts filed, made up to 2022-12-31
- 6 June 2022Confirmation statement filed
- 25 March 2022Accounts filed, made up to 2021-12-31
- 5 November 2021Share capital filing
- 29 September 2021Resolution filed
- 4 June 2021Confirmation statement filed
- 1 June 2021Confirmation statement filed
- 11 March 2021Accounts filed, made up to 2020-12-31
- 16 July 2020Charge registered or updated
- 24 June 2020Charge registered or updated
- 1 June 2020Confirmation statement filed
- 26 May 2020Company incorporated
- 26 May 2020Resolution filed
- 19 March 2020Accounts filed, made up to 2019-12-31
- 17 September 2019Resolution filed
Contains public sector information licensed under the Open Government Licence v3.0, source Companies House.
Complaints to the Financial Ombudsman Service
Source: Financial Ombudsman Service, half-yearly business complaints data · Fetched 26 October 2026 · figures copied as published · How we collect this
Figures for THE CO-OPERATIVE BANK P.L.C., the registered company behind Co-operative Bank. They cover complaints about all of the company’s products, not only international transfers.
| Period | Total new cases | Total % of cases upheld | Total proactive settled resolved |
|---|---|---|---|
| H1 20261 January to 30 June 2026 | 353 | 30% | 59 |
| H2 20251 July to 31 December 2025 | 487 | 31% | 51 |
- New cases, Banking & Credit (H1 2026)
- 325
- New cases, Mortgages & Home Finance (H1 2026)
- 25
- New cases, General Insurance / Pure Protection (Includes PPI) (H1 2026)
- 1
- New cases, Investments (H1 2026)
- 1
- New cases, Decumulation Life & Pensions (H1 2026)
- 1
- % of closed cases upheld, Banking & Credit (H1 2026)
- 30%
Across all businesses in H1 2026, the Ombudsman states: “Average % of cases upheld = 26%”.
“Upheld” means the Ombudsman decided in the consumer’s favour. A business is linked to a provider only when the Ombudsman publishes it under exactly the registered company name we hold from Companies House. Contains public sector information licensed under the Open Government Licence v3.0. Source: Financial Ombudsman Service, business complaints data H1 2026.
Changes we have recorded
Each week software compares the latest public records with the previous week’s and logs what changed.
- 26 October 2026Complaints data published for H1 2026 changed · Financial Ombudsman Service
Data coverage
This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.
Show every item and its source (9 of 15 profile fields have source material)
Identity
- Registered company name
- Source material collected · Companies HouseCopied from the source by software
- FCA number, as stated by the provider
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Company number, incorporation date, registered office
- Source material collected · Companies HouseCopied from the source by software
- Persons with significant control
- Source material collected · Companies HouseCopied from the source by software
Regulation
- Provider's regulatory statement
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Status, restrictions and requirements
- Live lookup only · FCA RegisterQuoted word for word, with a link to the source
- Registered agents (count)
- Live lookup only · FCA RegisterCopied from the source by software
- How customer money is safeguarded
- No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source
Financial health
- Latest accounts date, overdue accounts flag
- Source material collected · Companies HouseCopied from the source by software
- Revenue and profit (where filed)
- No source material collected · Filed accounts at Companies HouseCopied from the source by software
Complaints
- Complaint volumes and uphold rate (where published)
- Source material collected · Financial Ombudsman ServiceCopied from the source by software
Product
- Countries and currencies served
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Service availability
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Delivery times and payment cut-offs
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Payout methods (bank, cash pickup, mobile wallet)
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Fees, limits, minimums
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- ID documents required
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
We do not test providers or rate them. This profile shows no exchange rates, and says nothing about Co-operative Bank that its public records and its own website do not.
About this profile
Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.
Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you Co-operative Bank?