Paysend: company and regulatory profile

Money transfer serviceFCA status: use live lookupVisit website ↗Compare

What to confirm before sending with Paysend

These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.

Is your destination and currency available to customers sending from the UK?: Read the provider's statement: where it sends money
Is bank deposit, cash pickup, card delivery or a mobile wallet available for this route?: No source quotation on this topic has been collected for this profile.
What are the standard fee and recipient payout for your funding method, without a first-transfer offer?: Read the provider's statement: fees
What transfer limit and verification requirements apply to your account and payout method?: No source quotation on this topic has been collected for this profile.
Which delivery option applies, and when does the quoted delivery time begin?: Read the provider's statement: how long transfers take
Which entity provides this transfer and what does it say about customer-money protection?: No source quotation on this topic has been collected for this profile.
Which identity, address and source-of-funds documents will you need for this transfer?: No source quotation on this topic has been collected for this profile.

Check the firm on the FCA Register · Check the cost of a quote you already have

What Paysend says about its regulation

Source: paysend.com (Paysend's own website) · Fetched 26 October 2026 · quoted word for word · How we collect this

Paysend Plc is a company incorporated and registered in Scotland with company number SC376020. Our registered office is at Suite 2, Ground Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS. Paysend Plc is authorised and regulated by the Financial Conduct Authority (Firm Reference Number: 900004) as an electronic money institution permitted to issue e-money and provide payment services.

What Paysend says about its service

Source: help.paysend.com (Paysend's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this

Where it sends money

Source context: International transfer
Send to 170+ countries straight from your phone
From /en-gb
- Headline coverage: country and currency counts do not confirm a particular UK-origin route.
You can send money from 49 countries and receive money in over 170 countries. The countries where you can send and receive money may change depending on where you registered with Paysend.
From /hc/en-gb/articles/20452304793629-How-to-check-if-I-can-send-money-to-a-particular-country
- Conditions apply in this sentence: check the linked page for the full terms.
- Headline coverage: country and currency counts do not confirm a particular UK-origin route.

How long transfers take

In most cases, funds arrive instantly, but it can take up to 3 business days for the recipient’s bank to finish processing the transfer.
From /hc/en-gb/articles/32061158746269-Why-does-my-money-transfer-show-as-complete-when-the-money-hasn-t-arrived-yet
- Business service: confirm that this product applies to your transfer.
Delivery times depend on the recipient’s bank and can range from a few minutes to up to 3 working days.
From /hc/en-gb/articles/21058933272221-How-to-send-money-via-a-regular-SEPA-bank-transfer

Fees

At Paysend, we believe in transparent pricing. That’s why our international transfer fees are fixed, simple, and shown upfront before you send. The exact amount may vary depending on the country you’re sending from and the delivery method you choose.
From /hc/en-gb/articles/29196188595741-Understanding-Paysend-fees
- Conditions apply in this sentence: check the linked page for the full terms.
Source context: International transfer
Competitive exchange rate — our rate and fee are always shown before you confirm
From /en-gb

Companies House record

Source: Companies House · Fetched 26 October 2026 · values copied as returned · How we collect this

Registered name: PAYSEND PLC
Company number: SC376020
Company status: active
Incorporated: 31 March 2010
Registered office: Suite 2, Ground Floor Orchard Brae House, 30 Queensferry Road, Edinburgh, EH4 2HS, Scotland
SIC codes: 64999
Latest accounts made up to: 31 December 2025
Next accounts due: 30 June 2027
Accounts overdue (as recorded by Companies House): No

Persons with significant control

Paysend Group Limitedownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directors as firm; significant influence or control as firm · notified 14 August 2017

How this company was identified: Company number taken from the regulatory statement on the provider's own website. It was the only stated company whose registered name is the trading name plus a legal-form suffix, or whose statement carries the FCA reference number the provider's homepage gives. Contains public sector information licensed under the Open Government Licence v3.0. Source: Companies House. Names are shown as published on the public register; see our privacy notice.

Ownership, accounts and filings

Source: Companies House · Fetched 26 October 2026 · values copied as filed · How we collect this

Who owns the company

Owner of the company behind PaysendPaysend Group Limited · registered in Scotlandownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directors as firm; significant influence or control as firmAs recorded at Companies House

Corporate owners recorded as persons with significant control, copied as Companies House records them and followed up the chain only while each is a single owner registered there under the same name. Individuals are not shown.

Figures from the latest accounts

The latest accounts, made up to 31 December 2025, were not filed in a machine-readable form, so no figures are copied here. See the filing at Companies House.

Registered charges

3 registered, of which 1 satisfied and 2 not recorded as satisfied. See the charges

A charge is security a company gives a lender, such as a debenture or mortgage.

Previous company names

PAYWIZARD PUBLIC LIMITED COMPANY · 20 December 2010 to 10 November 2016
PAYWIZARD LIMITED · 31 March 2010 to 20 December 2010

Filing timeline (30 most recent filings shown)

4 June 2026Accounts filed, made up to 2025-12-31
9 March 2026Confirmation statement filed
14 October 2025Accounts filed, made up to 2024-12-31
10 March 2025Confirmation statement filed
27 September 2024Accounts filed, made up to 2023-12-31
8 March 2024Confirmation statement filed
16 January 2024Accounts filed, made up to 2022-12-31
8 March 2023Confirmation statement filed
7 February 2023Charge registered or updated
4 January 2023Accounts filed, made up to 2021-12-31
20 June 2022Registered office address changed
18 March 2022Confirmation statement filed
29 October 2021Accounts filed, made up to 2020-12-31
7 May 2021Registered office address changed
4 May 2021Confirmation statement filed
15 October 2020Charge registered or updated
14 October 2020Accounts filed, made up to 2019-12-31
18 March 2020Confirmation statement filed
14 January 2020Share capital filing
30 July 2019Share capital filing
24 June 2019Accounts filed, made up to 2018-12-31
12 March 2019Confirmation statement filed
3 January 2019Share capital filing
16 July 2018Share capital filing
23 May 2018Accounts filed, made up to 2017-12-31
15 March 2018Confirmation statement filed
17 October 2017Share capital filing
22 June 2017Accounts filed, made up to 2016-12-31
15 March 2017Confirmation statement filed
10 November 2016Company name changed

Contains public sector information licensed under the Open Government Licence v3.0, source Companies House.

Complaints to the Financial Ombudsman Service

Source: Financial Ombudsman Service, half-yearly business complaints data · Fetched 26 October 2026 · figures copied as published · How we collect this

PAYSEND PLC does not appear in the Ombudsman’s published data for H1 2026 or H2 2025. The Ombudsman publishes figures only for businesses with at least 30 new and 30 resolved complaints in the six months.

“Upheld” means the Ombudsman decided in the consumer’s favour. A business is linked to a provider only when the Ombudsman publishes it under exactly the registered company name we hold from Companies House. Contains public sector information licensed under the Open Government Licence v3.0. Source: Financial Ombudsman Service, business complaints data H1 2026.

Data coverage

This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.

Show every item and its source (10 of 15 profile fields have source material)

Identity

Registered company name: Source material collected · Companies HouseCopied from the source by software
FCA number, as stated by the provider: Source material collected · Provider websiteQuoted word for word, with a link to the source
Company number, incorporation date, registered office: Source material collected · Companies HouseCopied from the source by software
Persons with significant control: Source material collected · Companies HouseCopied from the source by software

Regulation

Provider's regulatory statement: Source material collected · Provider websiteQuoted word for word, with a link to the source
Status, restrictions and requirements: Live lookup only · FCA RegisterQuoted word for word, with a link to the source
Registered agents (count): Live lookup only · FCA RegisterCopied from the source by software
How customer money is safeguarded: No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source

Financial health

Latest accounts date, overdue accounts flag: Source material collected · Companies HouseCopied from the source by software
Revenue and profit (where filed): No source material collected · Filed accounts at Companies HouseCopied from the source by software

Complaints

Complaint volumes and uphold rate (where published): Source material collected · Financial Ombudsman ServiceCopied from the source by software

Product

Countries and currencies served: Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
Service availability: No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
Delivery times and payment cut-offs: Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
Payout methods (bank, cash pickup, mobile wallet): No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
Fees, limits, minimums: Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
ID documents required: No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from

We do not test providers or rate them. This profile shows no exchange rates, and says nothing about Paysend that its public records and its own website do not.

About this profile

Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.

Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you Paysend?