first direct: company and regulatory profile
What to confirm before sending with first direct
These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.
- Can your particular account send the currency to the destination bank?
- No source quotation on this topic has been collected for this profile.
- What beneficiary details and bank-routing information are required?
- No source quotation on this topic has been collected for this profile.
- What are the bank's fee, conversion rate and any intermediary or recipient charges?
- Read the provider's statement: fees
- Do online, app, telephone and branch payments have different limits?
- No source quotation on this topic has been collected for this profile.
- What cut-off time and working-day schedule apply to this payment?
- Read the provider's statement: how long transfers take
- Which entity provides the payment service, and what protection applies to this product?
- No source quotation on this topic has been collected for this profile.
- Which identity, address and source-of-funds documents will you need for this transfer?
- No source quotation on this topic has been collected for this profile.
Check the firm on the FCA Register · Check the cost of a quote you already have
What first direct says about its service
Source: firstdirect.com (first direct's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this
How long transfers take
Source context: International payments — How long will it take to send money outside the UK?
International payments will normally be received by the next working day for accounts in the EEA (European Economic Area).
Source context: International payments — How long will it take to send money outside the UK?
For countries outside of the EEA, this normally takes up to 4 working days but can sometimes be longer.
Fees
Source context: International payments — Our fees explained — Sending money outside the UK
Payment to an HSBC account anywhere in the world - No fee .
Source context: International payments — Our fees explained — Sending money outside the UK
Euro payment within the EEA (European Economic Area) - No fee .
Source context: International payments — Our fees explained — Sending money outside the UK
Euro payment outside EEA - £5 fee .
Data coverage
This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.
Show every item and its source (2 of 15 profile fields have source material)
Identity
- Registered company name
- No source material collected · Companies HouseCopied from the source by software
- FCA number, as stated by the provider
- No source material collected · Provider websiteQuoted word for word, with a link to the source
- Company number, incorporation date, registered office
- No source material collected · Companies HouseCopied from the source by software
- Persons with significant control
- No source material collected · Companies HouseCopied from the source by software
Regulation
- Provider's regulatory statement
- No source material collected · Provider websiteQuoted word for word, with a link to the source
- Status, restrictions and requirements
- Live lookup only · FCA RegisterQuoted word for word, with a link to the source
- Registered agents (count)
- Live lookup only · FCA RegisterCopied from the source by software
- How customer money is safeguarded
- No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source
Financial health
- Latest accounts date, overdue accounts flag
- No source material collected · Companies HouseCopied from the source by software
- Revenue and profit (where filed)
- No source material collected · Filed accounts at Companies HouseCopied from the source by software
Complaints
- Complaint volumes and uphold rate (where published)
- No source material collected · Financial Ombudsman ServiceCopied from the source by software
Product
- Countries and currencies served
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Service availability
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Delivery times and payment cut-offs
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Payout methods (bank, cash pickup, mobile wallet)
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Fees, limits, minimums
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- ID documents required
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
We do not test providers or rate them. This profile shows no exchange rates, and says nothing about first direct that its public records and its own website do not.
About this profile
Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.
Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you first direct?