HSBC: company and regulatory profile
What to confirm before sending with HSBC
These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.
- Can your particular account send the currency to the destination bank?
- Read the provider's statement: where it sends money
- What beneficiary details and bank-routing information are required?
- Read the provider's statement: how recipients are paid
- What are the bank's fee, conversion rate and any intermediary or recipient charges?
- Read the provider's statement: fees
- Do online, app, telephone and branch payments have different limits?
- Read the provider's statement: limits
- What cut-off time and working-day schedule apply to this payment?
- Read the provider's statement: how long transfers take
- Which entity provides the payment service, and what protection applies to this product?
- No source quotation on this topic has been collected for this profile.
- Which identity, address and source-of-funds documents will you need for this transfer?
- No source quotation on this topic has been collected for this profile.
Check the firm on the FCA Register · Check the cost of a quote you already have
Other listed brands linked to this company number
HSBC UK BANK PLC (09928412) is also the matched company for:
Source: Companies House · Fetched 26 October 2026 · matched company numbers, grouped by software · How we collect this
A shared legal entity does not establish identical products, fees or customer-money protection. Contains public sector information licensed under the Open Government Licence v3.0.
What HSBC says about its regulation
Source: www.hsbc.co.uk (HSBC's own website) · Fetched 26 October 2026 · quoted word for word · How we collect this
HSBC UK Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 765112). HSBC UK Bank plc is a company incorporated under the laws of England and Wales with company registration number 9928412 and its registered office at 1 Centenary Square, Birmingham, B1 1HQ. HSBC UK Bank plc's registered VAT Number is GB 365684514.
From /legal/
What HSBC says about its service
Source: hsbc.co.uk (HSBC's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this
Service availability
Source context: International payments — Make international payments online — International Payments through Online Banking
To make an international payment you will need to hold any account with HSBC (except a standalone ISA account) and be registered for online banking.
Where it sends money
Source context: International payments — International payments in online and mobile banking
Make international payments 24/7 in online banking to 150+ destinations.
- Headline coverage: country and currency counts do not confirm a particular UK-origin route.
Source context: Send money outside the UK
Send money from the UK to over 150 destinations worldwide, with live exchange rates during market opening hours.
From /international/
- Conditions apply in this sentence: check the linked page for the full terms.
- Headline coverage: country and currency counts do not confirm a particular UK-origin route.
Source context: Global transfers — International money transfers
Send money from the UK to over 150 destinations in just a few minutes and with simple fees.
- Conditions apply in this sentence: check the linked page for the full terms.
- Headline coverage: country and currency counts do not confirm a particular UK-origin route.
How recipients are paid
Source context: International payments — An easy, quick way to send and receive money worldwide
An international money transfer is a safe, secure way to send money to a bank account in another country or region.
Source context: International payments — What is an international money transfer?
An international money transfer is a safe, secure way to send money to a bank account in other country or region.
How long transfers take
Source context: How do international payments work? — How to send money outside the UK — Make a payment in branch
If you're sending money to the EEA 2 in euros or sterling, it should reach the account the next working day.
Source context: How do international payments work? — How to send money outside the UK — Make a payment in branch
Payments outside the EEA can take up to 4 working days. They may take longer, depending on the destination and if the payment falls on a bank holiday.
- Conditions apply in this sentence: check the linked page for the full terms.
Source context: International payments — How long does an international money transfer take?
An international money transfer can take a few days, depending on the currency and destination.
- Conditions apply in this sentence: check the linked page for the full terms.
Fees
Source context: International payments — An easy, quick way to send and receive money worldwide
Alternatively, if you hold a Global Money Account, you can receive currency directly into one of the 18 supported Global Money currencies free of charge.
- Receiving payments: this statement may not describe sending money from the UK.
Source context: International payments — International payments in online and mobile banking
Pay no HSBC fees for international bank transfers to another HSBC account or euro payments in the European Economic Area (EEA)
Source context: International payments — International payments in online and mobile banking
If you're sending money in any currency outside the EEA, or to somewhere in the EEA in a currency other than euros, pay a £5 HSBC fee.
Limits
Source context: International payments — How much money can I send abroad from the UK?
With HSBC UK, you can transfer up to £50,000 online or through your mobile, and up to £10,000 (£10 million for Premier customers) if you transfer by phone.
Source context: How much money can I send abroad from the UK?
With HSBC UK, you can transfer up to £50,000 online or through your mobile, and up to £10,000 (£10 million for Premier customers) if you transfer by phone.
From /international/
Source context: Global transfers — Using Global View and Global Transfers — How much do HSBC Global Transfers cost?
As an HSBC Private Bank client, Premier or Advance customer with HSBC accounts in at least 2 countries or regions, you can send up to USD200,000 each day via Global Transfers for free.
- Conditions apply in this sentence: check the linked page for the full terms.
Companies House record
Source: Companies House · Fetched 26 October 2026 · values copied as returned · How we collect this
- Registered name
- HSBC UK BANK PLC
- Company number
- 09928412
- Company status
- active
- Incorporated
- 23 December 2015
- Registered office
- 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom
- SIC codes
- 64191
- Latest accounts made up to
- 31 December 2025
- Next accounts due
- 30 June 2027
- Accounts overdue (as recorded by Companies House)
- No
Persons with significant control
- Hsbc Holdings Plcownership of shares 75 to 100 percent; voting rights 75 to 100 percent · notified 21 June 2021
How this company was identified: Company number taken from the regulatory statement on the provider's own website. It was the only stated company whose registered name is the trading name plus a legal-form suffix, or whose statement carries the FCA reference number the provider's homepage gives. Contains public sector information licensed under the Open Government Licence v3.0. Source: Companies House. Names are shown as published on the public register; see our privacy notice.
Ownership, accounts and filings
Source: Companies House · Fetched 26 October 2026 · values copied as filed · How we collect this
Who owns the company
- Owner of the company behind HSBCHsbc Holdings Plc · registered in Englandownership of shares 75 to 100 percent; voting rights 75 to 100 percentAs recorded at Companies House
Corporate owners recorded as persons with significant control, copied as Companies House records them and followed up the chain only while each is a single owner registered there under the same name. Individuals are not shown.
Figures from the latest accounts
The latest accounts, made up to 31 December 2025, were not filed in a machine-readable form, so no figures are copied here. See the filing at Companies House.
Registered charges
13 registered, of which 6 satisfied and 7 not recorded as satisfied. See the charges
A charge is security a company gives a lender, such as a debenture or mortgage.
Previous company names
- HSBC UK RFB PLC · 8 August 2017 to 21 August 2017
- HSBC UK RFB LIMITED · 23 December 2015 to 8 August 2017
Filing timeline (30 most recent filings shown)
- 6 August 2026Confirmation statement filed
- 14 May 2026Accounts filed, made up to 2025-12-31
- 23 February 2026Charge registered or updated
- 30 December 2025Charge registered or updated
- 28 July 2025Confirmation statement filed
- 30 May 2025Accounts filed, made up to 2024-12-31
- 12 December 2024Share capital filing
- 12 December 2024Share capital filing
- 12 December 2024Share capital filing
- 18 November 2024Share capital filing
- 28 October 2024Resolution filed
- 8 August 2024Confirmation statement filed
- 30 July 2024Accounts filed, made up to 2023-12-31
- 3 May 2024Resolution filed
- 3 May 2024Company incorporated
- 24 November 2023Accounts filed, made up to 2023-06-30
- 28 July 2023Confirmation statement filed
- 19 May 2023Resolution filed
- 15 May 2023Accounts filed, made up to 2022-12-31
- 29 July 2022Confirmation statement filed
- 9 May 2022Accounts filed, made up to 2021-12-31
- 3 August 2021Confirmation statement filed
- 15 June 2021Accounts filed, made up to 2020-12-31
- 26 August 2020Charge registered or updated
- 25 August 2020Charge registered or updated
- 28 July 2020Confirmation statement filed
- 16 July 2020Charge registered or updated
- 28 April 2020Accounts filed, made up to 2019-12-31
- 12 July 2019Confirmation statement filed
- 19 June 2019Charge registered or updated
Contains public sector information licensed under the Open Government Licence v3.0, source Companies House.
Complaints to the Financial Ombudsman Service
Source: Financial Ombudsman Service, half-yearly business complaints data · Fetched 26 October 2026 · figures copied as published · How we collect this
Figures for HSBC UK BANK PLC, the registered company behind HSBC. They cover complaints about all of the company’s products, not only international transfers. The same company also trades as M&S Bank, so these figures include those brands.
| Period | Total new cases | Total % of cases upheld | Total proactive settled resolved |
|---|---|---|---|
| H1 20261 January to 30 June 2026 | 4,467 | 31% | 264 |
| H2 20251 July to 31 December 2025 | 5,630 | 27% | 328 |
- New cases, Banking & Credit (H1 2026)
- 4,246
- New cases, Mortgages & Home Finance (H1 2026)
- 148
- New cases, General Insurance / Pure Protection (Includes PPI) (H1 2026)
- 14
- New cases, Investments (H1 2026)
- 47
- New cases, Decumulation Life & Pensions (H1 2026)
- 11
- % of closed cases upheld, Banking & Credit (H1 2026)
- 32%
- % of closed cases upheld, Mortgages & Home Finance (H1 2026)
- 25%
- % of closed cases upheld, Investments (H1 2026)
- 31%
Across all businesses in H1 2026, the Ombudsman states: “Average % of cases upheld = 26%”.
“Upheld” means the Ombudsman decided in the consumer’s favour. A business is linked to a provider only when the Ombudsman publishes it under exactly the registered company name we hold from Companies House. Contains public sector information licensed under the Open Government Licence v3.0. Source: Financial Ombudsman Service, business complaints data H1 2026.
Changes we have recorded
Each week software compares the latest public records with the previous week’s and logs what changed.
- 26 October 2026Complaints data published for H1 2026 changed · Financial Ombudsman Service
Data coverage
This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.
Show every item and its source (12 of 15 profile fields have source material)
Identity
- Registered company name
- Source material collected · Companies HouseCopied from the source by software
- FCA number, as stated by the provider
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Company number, incorporation date, registered office
- Source material collected · Companies HouseCopied from the source by software
- Persons with significant control
- Source material collected · Companies HouseCopied from the source by software
Regulation
- Provider's regulatory statement
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Status, restrictions and requirements
- Live lookup only · FCA RegisterQuoted word for word, with a link to the source
- Registered agents (count)
- Live lookup only · FCA RegisterCopied from the source by software
- How customer money is safeguarded
- No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source
Financial health
- Latest accounts date, overdue accounts flag
- Source material collected · Companies HouseCopied from the source by software
- Revenue and profit (where filed)
- No source material collected · Filed accounts at Companies HouseCopied from the source by software
Complaints
- Complaint volumes and uphold rate (where published)
- Source material collected · Financial Ombudsman ServiceCopied from the source by software
Product
- Countries and currencies served
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Service availability
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Delivery times and payment cut-offs
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Payout methods (bank, cash pickup, mobile wallet)
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Fees, limits, minimums
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- ID documents required
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
We do not test providers or rate them. This profile shows no exchange rates, and says nothing about HSBC that its public records and its own website do not.
About this profile
Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.
Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you HSBC?