Metro Bank: company and regulatory profile
What to confirm before sending with Metro Bank
These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.
- Can your particular account send the currency to the destination bank?
- No source quotation on this topic has been collected for this profile.
- What beneficiary details and bank-routing information are required?
- Read the provider's statement: how recipients are paid
- What are the bank's fee, conversion rate and any intermediary or recipient charges?
- Read the provider's statement: fees
- Do online, app, telephone and branch payments have different limits?
- No source quotation on this topic has been collected for this profile.
- What cut-off time and working-day schedule apply to this payment?
- Read the provider's statement: how long transfers take
- Which entity provides the payment service, and what protection applies to this product?
- No source quotation on this topic has been collected for this profile.
- Which identity, address and source-of-funds documents will you need for this transfer?
- Read the provider's statement: documents and verification
Check the firm on the FCA Register · Check the cost of a quote you already have
What Metro Bank says about its regulation
Source: www.metrobankonline.co.uk (Metro Bank's own website) · Fetched 26 October 2026 · quoted word for word · How we collect this
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC.
What Metro Bank says about its service
Source: metrobankonline.co.uk (Metro Bank's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this
How recipients are paid
Source context: International payments – personal accounts — Make international payments from your account and receive money from outside the UK
An international payment is a secure way to send money from your account to a bank account in another country or to receive money.
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
How long transfers take
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SEPA (Single Euro Payment Area) – send a Euro payment to participating countries (take a look at the European Payments Council for a full list of countries)
Payments usually arrive within 1 to 2 working days
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SEPA (Single Euro Payment Area) – send a Euro payment to participating countries (take a look at the European Payments Council for a full list of countries)
Payments that are submitted by 2pm in store and via our call center will be processed the same day. Payments received after 2pm in store and via our call center will be processed on the next working day
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SEPA (Single Euro Payment Area) – send a Euro payment to participating countries (take a look at the European Payments Council for a full list of countries)
Payments submitted on a weekend, or a Bank Holiday will be processed on the next working day
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Fees
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SEPA (Single Euro Payment Area) – send a Euro payment to participating countries (take a look at the European Payments Council for a full list of countries)
£0.20 for a Current Account or the equivalent from a Foreign Currency Account per transaction*
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SEPA (Single Euro Payment Area) – send a Euro payment to participating countries (take a look at the European Payments Council for a full list of countries)
A 3% margin is applied to transactions that include a foreign exchange conversion **
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Source context: In store. Find your local store using our store locator . What details will I need to make an international payment? — Type of payment Charge (for all channels) Timescales[/IMT-T] SWIFT - outside of the UK (or within the UK if the payment is not in Pound Sterling)
£25 from GBP account, $25 from USD account or €20 from a Euro account per transaction*
From /ways-to-bank/i-want-some-information-about/international-payments-personal-accounts/
Documents and verification
Source context: See more in-depth information and step-by-step guides for cancelling your card. I don't recognise a card payment, what can I do?
Just come in to one of our stores or apply online - all you’ll need is proof of your identity and up to two documents for proof of address.
From /help-and-support/
Companies House record
Source: Companies House · Fetched 26 October 2026 · values copied as returned · How we collect this
- Registered name
- METRO BANK PLC
- Company number
- 06419578
- Company status
- active
- Incorporated
- 6 November 2007
- Registered office
- One, Southampton Row, London, WC1B 5HA, England
- SIC codes
- 64191
- Latest accounts made up to
- 31 December 2025
- Next accounts due
- 30 June 2027
- Accounts overdue (as recorded by Companies House)
- No
Persons with significant control
- Metro Bank Holdings Plcownership of shares 75 to 100 percent; voting rights 75 to 100 percent · notified 19 May 2023
How this company was identified: Company number taken from the regulatory statement on the provider's own website. It was the only stated company whose registered name is the trading name plus a legal-form suffix, or whose statement carries the FCA reference number the provider's homepage gives. Contains public sector information licensed under the Open Government Licence v3.0. Source: Companies House. Names are shown as published on the public register; see our privacy notice.
Ownership, accounts and filings
Source: Companies House · Fetched 26 October 2026 · values copied as filed · How we collect this
Who owns the company
- Owner of the company behind Metro BankMetro Bank Holdings Plc · registered in United Kingdomownership of shares 75 to 100 percent; voting rights 75 to 100 percentAs recorded at Companies House
Corporate owners recorded as persons with significant control, copied as Companies House records them and followed up the chain only while each is a single owner registered there under the same name. Individuals are not shown.
Figures from the latest accounts
The latest accounts, made up to 31 December 2025, were not filed in a machine-readable form, so no figures are copied here. See the filing at Companies House.
Registered charges
5 registered, of which 2 satisfied and 3 not recorded as satisfied. See the charges
A charge is security a company gives a lender, such as a debenture or mortgage.
Previous company names
- METRO BANK LIMITED · 6 November 2007 to 29 September 2009
Filing timeline (30 most recent filings shown)
- 13 August 2026Accounts filed, made up to 2025-12-31
- 19 June 2026Confirmation statement filed
- 11 June 2025Confirmation statement filed
- 27 May 2025Accounts filed, made up to 2024-12-31
- 8 April 2025Share capital filing
- 23 June 2024Accounts filed, made up to 2023-12-31
- 10 June 2024Confirmation statement filed
- 17 January 2024Share capital filing
- 27 June 2023Accounts filed, made up to 2022-12-31
- 12 June 2023Confirmation statement filed
- 9 June 2023Confirmation statement filed
- 2 June 2023Share capital filing
- 1 June 2023Share capital filing
- 1 June 2023Share capital filing
- 1 June 2023Share capital filing
- 26 May 2023Share capital filing
- 16 May 2023Share capital filing
- 15 May 2023Share capital filing
- 11 May 2023Resolution filed
- 11 May 2023Company incorporated
- 11 May 2023Resolution filed
- 28 April 2023Share capital filing
- 15 March 2023Share capital filing
- 28 February 2023Share capital filing
- 27 February 2023Share capital filing
- 30 January 2023Share capital filing
- 30 December 2022Share capital filing
- 1 December 2022Registered office address changed
- 29 November 2022Share capital filing
- 16 November 2022Confirmation statement filed
Contains public sector information licensed under the Open Government Licence v3.0, source Companies House.
Complaints to the Financial Ombudsman Service
Source: Financial Ombudsman Service, half-yearly business complaints data · Fetched 26 October 2026 · figures copied as published · How we collect this
Figures for METRO BANK PLC, the registered company behind Metro Bank. They cover complaints about all of the company’s products, not only international transfers.
| Period | Total new cases | Total % of cases upheld | Total proactive settled resolved |
|---|---|---|---|
| H1 20261 January to 30 June 2026 | 396 | 30% | 33 |
| H2 20251 July to 31 December 2025 | 673 | 30% | 51 |
- New cases, Banking & Credit (H1 2026)
- 382
- New cases, Mortgages & Home Finance (H1 2026)
- 14
- % of closed cases upheld, Banking & Credit (H1 2026)
- 30%
Across all businesses in H1 2026, the Ombudsman states: “Average % of cases upheld = 26%”.
“Upheld” means the Ombudsman decided in the consumer’s favour. A business is linked to a provider only when the Ombudsman publishes it under exactly the registered company name we hold from Companies House. Contains public sector information licensed under the Open Government Licence v3.0. Source: Financial Ombudsman Service, business complaints data H1 2026.
Changes we have recorded
Each week software compares the latest public records with the previous week’s and logs what changed.
- 26 October 2026Complaints data published for H1 2026 changed · Financial Ombudsman Service
Data coverage
This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.
Show every item and its source (10 of 15 profile fields have source material)
Identity
- Registered company name
- Source material collected · Companies HouseCopied from the source by software
- FCA number, as stated by the provider
- No source material collected · Provider websiteQuoted word for word, with a link to the source
- Company number, incorporation date, registered office
- Source material collected · Companies HouseCopied from the source by software
- Persons with significant control
- Source material collected · Companies HouseCopied from the source by software
Regulation
- Provider's regulatory statement
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Status, restrictions and requirements
- Live lookup only · FCA RegisterQuoted word for word, with a link to the source
- Registered agents (count)
- Live lookup only · FCA RegisterCopied from the source by software
- How customer money is safeguarded
- No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source
Financial health
- Latest accounts date, overdue accounts flag
- Source material collected · Companies HouseCopied from the source by software
- Revenue and profit (where filed)
- No source material collected · Filed accounts at Companies HouseCopied from the source by software
Complaints
- Complaint volumes and uphold rate (where published)
- Source material collected · Financial Ombudsman ServiceCopied from the source by software
Product
- Countries and currencies served
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Service availability
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Delivery times and payment cut-offs
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Payout methods (bank, cash pickup, mobile wallet)
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Fees, limits, minimums
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- ID documents required
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
We do not test providers or rate them. This profile shows no exchange rates, and says nothing about Metro Bank that its public records and its own website do not.
About this profile
Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.
Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you Metro Bank?