TSB: company and regulatory profile
What to confirm before sending with TSB
These questions connect the source material below to your particular transfer. A quotation records what the provider published; it does not confirm your eligibility or that the conditions apply to your payment. Missing evidence describes our collection, not the provider’s capabilities.
- Can your particular account send the currency to the destination bank?
- No source quotation on this topic has been collected for this profile.
- What beneficiary details and bank-routing information are required?
- No source quotation on this topic has been collected for this profile.
- What are the bank's fee, conversion rate and any intermediary or recipient charges?
- Read the provider's statement: fees
- Do online, app, telephone and branch payments have different limits?
- Read the provider's statement: limits
- What cut-off time and working-day schedule apply to this payment?
- Read the provider's statement: how long transfers take
- Which entity provides the payment service, and what protection applies to this product?
- No source quotation on this topic has been collected for this profile.
- Which identity, address and source-of-funds documents will you need for this transfer?
- No source quotation on this topic has been collected for this profile.
Check the firm on the FCA Register · Check the cost of a quote you already have
What TSB says about its regulation
Source: www.tsb.co.uk (TSB's own website) · Fetched 26 October 2026 · quoted word for word · How we collect this
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
What TSB says about its service
Source: tsb.co.uk (TSB's own website) · Fetched 26 October 2026 · sentences quoted word for word · How we collect this
How long transfers take
Source context: International Payments — Sending a payment — How long will it take for your payment to reach the person you’re paying?
The cut-off time for Online International Payments to be sent the same day is 4:30pm for all foreign currencies.
From /help-and-support/online-banking/international-payments.html
Source context: Sending a payment — How long will it take for your payment to reach the person you’re paying? — Currency and destination Maximum delivery times
Euros to the EU (European Union), EEA (European Economic Area), Monaco or Switzerland Next working day
From /help-and-support/online-banking/international-payments.html
Source context: Sending a payment — How long will it take for your payment to reach the person you’re paying? — Currency and destination Maximum delivery times
Any other currency to EU (European Union) and EEA (European Economic Area) European countries, North America, Canada, South Africa, Australia, New Zealand, Middle East and the Far East 4 working days
From /help-and-support/online-banking/international-payments.html
Fees
Source context: International Payments — Sending a payment — How much will it cost to send an international payment from my account?
If the payment is in euros to an EEA country: £0
From /help-and-support/online-banking/international-payments.html
Source context: International Payments — Sending a payment — How much will it cost to send an international payment from my account?
All other payments up to £5,000: £10
From /help-and-support/online-banking/international-payments.html
Source context: International Payments — Sending a payment — How much will it cost to send an international payment from my account?
All other payments over £5,000: £17.50
From /help-and-support/online-banking/international-payments.html
- Conditions apply in this sentence: check the linked page for the full terms.
Limits
Source context: International Payments — Sending a payment — How much money can I send?
You can send up to £75,000.
From /help-and-support/online-banking/international-payments.html
Source context: Can I make more than one payment to the same recipient each day?
You can make as many payments as you want as long as you don't go over your daily payment transaction limit of £75,000 and you have enough money in your account to make payments.
From /help-and-support/online-banking/international-payments.html
- Conditions apply in this sentence: check the linked page for the full terms.
Companies House record
Source: Companies House · Fetched 26 October 2026 · values copied as returned · How we collect this
- Registered name
- TSB BANK PLC
- Company number
- SC095237
- Company status
- active
- Incorporated
- 24 September 1985
- Registered office
- Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH
- SIC codes
- 64191
- Latest accounts made up to
- 31 December 2025
- Next accounts due
- 30 June 2027
- Accounts overdue (as recorded by Companies House)
- No
Persons with significant control
- Santander Uk Plcownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directors · notified 25 June 2026
- Tsb Banking Group Plcownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directors · notified 6 April 2016
How this company was identified: Company number taken from the regulatory statement on the provider's own website. It was the only stated company whose registered name is the trading name plus a legal-form suffix, or whose statement carries the FCA reference number the provider's homepage gives. Contains public sector information licensed under the Open Government Licence v3.0. Source: Companies House. Names are shown as published on the public register; see our privacy notice.
Ownership, accounts and filings
Source: Companies House · Fetched 26 October 2026 · values copied as filed · How we collect this
Who owns the company
- Owner of the company behind TSBSantander Uk Plc · registered in United Kingdomownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directorsAs recorded at Companies House
- Which is owned byTsb Banking Group Plc · registered in Englandownership of shares 75 to 100 percent; voting rights 75 to 100 percent; right to appoint and remove directorsAs recorded at Companies House
Corporate owners recorded as persons with significant control, copied as Companies House records them and followed up the chain only while each is a single owner registered there under the same name. Individuals are not shown.
Figures from the latest accounts
The latest accounts, made up to 31 December 2025, were not filed in a machine-readable form, so no figures are copied here. See the filing at Companies House.
Registered charges
13 registered, of which 9 satisfied and 4 not recorded as satisfied. See the charges
A charge is security a company gives a lender, such as a debenture or mortgage.
Previous company names
- LLOYDS TSB SCOTLAND PLC · 28 June 1999 to 9 September 2013
- TSB BANK SCOTLAND PLC · 1 November 1989 to 28 June 1999
- TSB SCOTLAND PUBLIC LIMITED COMPANY · 17 July 1986 to 1 November 1989
- TRUSTEE SAVINGS BANK PUBLIC LIMITED COMPANY · 27 November 1985 to 17 July 1986
- LYCIDAS (111) LIMITED · 24 September 1985 to 27 November 1985
Filing timeline (18 most recent filings shown)
- 5 May 2026Company incorporated
- 5 May 2026Resolution filed
- 20 February 2026Accounts filed, made up to 2025-12-31
- 12 February 2026Confirmation statement filed
- 27 February 2025Accounts filed, made up to 2024-12-31
- 31 January 2025Confirmation statement filed
- 31 October 2024Resolution filed
- 9 February 2024Accounts filed, made up to 2023-12-31
- 31 January 2024Confirmation statement filed
- 13 June 2023Charge registered or updated
- 3 February 2023Accounts filed, made up to 2022-12-31
- 31 January 2023Confirmation statement filed
- 2 March 2022Charge registered or updated
- 15 February 2022Accounts filed, made up to 2021-12-31
- 4 February 2022Confirmation statement filed
- 25 March 2021Accounts filed, made up to 2020-12-31
- 3 February 2021Confirmation statement filed
- 16 July 2020Charge registered or updated
Contains public sector information licensed under the Open Government Licence v3.0, source Companies House.
Complaints to the Financial Ombudsman Service
Source: Financial Ombudsman Service, half-yearly business complaints data · Fetched 26 October 2026 · figures copied as published · How we collect this
Figures for TSB BANK PLC, the registered company behind TSB. They cover complaints about all of the company’s products, not only international transfers.
| Period | Total new cases | Total % of cases upheld | Total proactive settled resolved |
|---|---|---|---|
| H1 20261 January to 30 June 2026 | 1,038 | 21% | 46 |
| H2 20251 July to 31 December 2025 | 1,417 | 26% | 126 |
- New cases, Banking & Credit (H1 2026)
- 978
- New cases, Mortgages & Home Finance (H1 2026)
- 57
- New cases, General Insurance / Pure Protection (Includes PPI) (H1 2026)
- 3
- % of closed cases upheld, Banking & Credit (H1 2026)
- 21%
- % of closed cases upheld, Mortgages & Home Finance (H1 2026)
- 30%
Across all businesses in H1 2026, the Ombudsman states: “Average % of cases upheld = 26%”.
“Upheld” means the Ombudsman decided in the consumer’s favour. A business is linked to a provider only when the Ombudsman publishes it under exactly the registered company name we hold from Companies House. Contains public sector information licensed under the Open Government Licence v3.0. Source: Financial Ombudsman Service, business complaints data H1 2026.
Changes we have recorded
Each week software compares the latest public records with the previous week’s and logs what changed.
- 26 October 2026Complaints data published for H1 2026 changed · Financial Ombudsman Service
Data coverage
This profile is compiled automatically. Each item appears only once it has been collected from the stated source, and carries the date it was fetched. FCA status, restrictions and agents are available through the live register lookup; they are not imported into profiles. Missing service information describes a gap in our collection.
Show every item and its source (9 of 15 profile fields have source material)
Identity
- Registered company name
- Source material collected · Companies HouseCopied from the source by software
- FCA number, as stated by the provider
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Company number, incorporation date, registered office
- Source material collected · Companies HouseCopied from the source by software
- Persons with significant control
- Source material collected · Companies HouseCopied from the source by software
Regulation
- Provider's regulatory statement
- Source material collected · Provider websiteQuoted word for word, with a link to the source
- Status, restrictions and requirements
- Live lookup only · FCA RegisterQuoted word for word, with a link to the source
- Registered agents (count)
- Live lookup only · FCA RegisterCopied from the source by software
- How customer money is safeguarded
- No source material collected · Provider terms and conditionsQuoted word for word, with a link to the source
Financial health
- Latest accounts date, overdue accounts flag
- Source material collected · Companies HouseCopied from the source by software
- Revenue and profit (where filed)
- No source material collected · Filed accounts at Companies HouseCopied from the source by software
Complaints
- Complaint volumes and uphold rate (where published)
- Source material collected · Financial Ombudsman ServiceCopied from the source by software
Product
- Countries and currencies served
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Service availability
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Delivery times and payment cut-offs
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Payout methods (bank, cash pickup, mobile wallet)
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- Fees, limits, minimums
- Source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
- ID documents required
- No source material collected · Provider websiteExtracted by software, shown with the exact wording it came from
We do not test providers or rate them. This profile shows no exchange rates, and says nothing about TSB that its public records and its own website do not.
About this profile
Compiled automatically by IMTUK from the sources shown on this page. Site owner: Matt Woodley. Provider quotations are their own claims; collection and classification are not independent verification of the service.
Listing is free and no provider can pay for its data fields or position. Methodology · How we get paid · Report an error · Are you TSB?